Shipping policy

SHIPPING, COST, & CALCULATION

Shipping is calculated at checkout once you've entered your intended delivery address. These prices are based on the expectation of transit (time) between the artwork or items point of origin & your delivery address.

For items like cards, phonecases, & bags, these items are made to order, & as such can come from varying locations. For that reason, you may find that once you've entered your delivery address, the cost of shipping has increased. This is factoring in the transit of multiple items from multiple locations. Futhermore, this may mean you can expect multiple deliveries for your order rather than a single package on delivery. 

This experience extends to item availabilities at checkout, specifically, items that may need to move internationally & cross borders. In this context, you may find that shipping has increased, as well as the added cost of any relevant duties, customs, & taxes. 

We will do our best to present you with accurate, honest representation of any inclusive shipping fees at checkout, however, as Lian is based in Australia, we operate from the point of view of the Australia currency (AUD). For that reason, you may find the conversation rates of currency to have an affect on the costs of both products & delivery.

Thank you for your patience in this regard, you are always welcome to reach out to us at admin@lianmeaney.com.

for any further clarification. 

TIMEFRAME 

We will do our best to confirm accurate representation of estimated shipping times provided at checkout, however, these times are estimates provided to us by third party carriers, from which we are removed from once purchases are confirmed, ordered, and posted. 

Under most circumstances this expectation of time typically does not exceed 14 Business Days.

We work with a number of third party services to provide you with the artistry that you love, inclusive of this site hosted by Shopify®️. While these providers do their best provide the most efficient means of service, unexpected delays may be imposed on both our end, and theirs. This extends to both payment provisioning and the post/receiving of goods. 

COMMUNICATION

Upon purchasing, you will receive an email on a number of occasions, confirming both the purchase and post of your order, and any expected complications.

Factoring in possible variables that may effect expectant shipping timeframes, whether they be delays in payment processing (both local to this page and external), delays in required materials, delays at fault of third-party service providers (couriers, printers, manufacturers, etc), we will do our best to provide you with confirmation regarding the progress of your purchase.

This confirmation, in the context of unexpected delay, will be receiveded through the email you provided at your point of purchase. 

If you find yourself in need of confirmation regarding payments, product availabilities, and products to be delivered post-purchase, please contact us at admin@lianmeaney.com.

 with your respective order details, and we will do our best to confirm any relevant details for you. 

We can confirm you will be dealing with people first-hand, and ask for your patience in seeking answers. 

Thank you for your ongoing support.